Shipping & delivery
How is the product shipped?
Your order is discreetly shipped in a bubble-wrap envelope or box via a courier company in South Africa. A tracking number is provided when your order ships, for easy traceability.
How long will shipping take?
If your item is ordered and paid for before 12h00 and funds have cleared, your order is usually shipped the same day. Please allow 2–3 working days for the courier to reach you, often next-day in major metro areas, and 2–5 working days for outlying areas. If you haven’t received your package within 5 working days, email orders@ignitemucles.online or call.
Where are you located?
We’re based in a major metro area in South Africa, which helps your package reach you faster.
What countries do you ship to?
We ship within South Africa only. If you’re in a neighbouring country such as Mozambique, Zimbabwe, Lesotho or Namibia, email orders@ignitemuscles.online and we can see what we can do for you.
How will I know my order has been shipped?
You’ll receive an email or message on cell.
Payment
Electronic Fund Transfer (EFT)
We accept Electronic Fund Transfers (EFT) as payment for products.
Banking details will be provided after checkout.Please note that we will order your product on receipt of a valid POP, but we will only dispatch an order if the funds reflect.
Please WhatsApp or Email us your POP with your order number.
Cash send
For a more anonymous shopping experience, we also accept payments via your banks Cash-Send Payment system.
Guarantee & returns
What guarantee and warranty do you provide?+
Stock & products
How do I know the items I want are in stock?
All items listed on the store are physically in stock and ready to ship, if you can add an item to your cart, it’s ready to go. We buy in bulk from select brands and hold our own stock in our own warehouse, so orders ship quickly rather than waiting on a supplier.
The brand I want isn’t available?
We currently offer an imported lab (Body Pharm) and a well-known local brand (HD Labs) and more brands UPA and Peptense . We’ll consider adding more brands where they’re reputable and have a proven track record, we only work with trusted sources who provide quality product at pricing we can pass on to you.
How do I use the product, and what dosage should I take?
Please see the product description, we provide details on each product directly from the brand. If you’re still uncertain, contact us and we will assist you.
Compounds, storage & legal status
Compounds, storage & legal status
How should I store my peptides or weight-loss pen?
Keep unopened injectable pens refrigerated at 2–8°C. Once a pen is in use it can be kept below 30°C and used within about 28 days. Lyophilised (freeze-dried) vials should be stored refrigerated, reconstituted with bacteriostatic water, and the reconstituted vial kept at 2–8°C and used within roughly 28 days. Keep everything out of direct sunlight and away from children.
What is the difference between semaglutide, tirzepatide and retatrutide?
They differ by how many gut-hormone receptors they target. Semaglutide is a single GLP-1 receptor agonist. Tirzepatide is a dual agonist (GIP and GLP-1). Retatrutide is a triple agonist (GIP, GLP-1 and glucagon). In clinical studies the dual and triple agonists have generally produced greater average weight reduction than GLP-1 alone, though individual response varies. This is general information, not medical advice, speak to a healthcare professional about what’s right for you.
Are these products legal to buy in South Africa?
Semaglutide and similar GLP-1 medicines are prescription medicines in South Africa (registered as Ozempic and Wegovy). The products on BeSkinny are supplied for research purposes. By ordering you confirm you are 18 or older and accept our terms, and we recommend you consult a healthcare professional before use. See SAHPRA (sahpra.org.za) for the current regulatory position.
Are your products third-party tested?
Yes. Our products are third-party assayed for purity and identity.
